Deep Dive 1 Week
High Level Understanding of the Problem
This format is good for early-phase learning and for spurring new thinking. The one-week time-frame is familiar and long enough to gain a very high level understanding, yet short enough to allow a stressed organization to put limited resources against a challenge. This mode of engagement forces your team to work quickly to gather and analyze data, then move rapidly to solutions, prototypes and plans.
Facilitation with your team
Longer Deep Dive
Understanding the problem
This format enables a deeper, more nuanced understanding and theorization of a complex challenge or problem. With a longer time frame, this engagement enables your team to consult more stakeholders in the value chain, gather, analyse & iteratively validate solutions prototypes and plans with deeper data and insight. A longer Deep Dive can last one to several months.
Knowledge Activation Projects
Often organizations have a great deal of research
and already-existing information but are unable to translate all that information into actionable solutions. Create and Deliver tools and methods can help your team transform what you know into things you can start doing.
Fostering a Culture of Innovation
We can help you use HCD tools & methods
in your company to foster a customer-centric culture of innovation. Infuse the spirit of innovation, co-creative intelligence and consensus in your day-to-day activities, even when there is no explicit Design Challenge at hand. There are many collaborative HCD methods that are applicable at different times to the challenges your organization faces in Digital & Technology Adaptation, Cultural Transformation, Monitoring & Evaluation, Delivery & Planning etc.